Privacy Policy

Please note that calls with Pathway Financial may be recorded or monitored for quality assurance, compliance, and training purposes.

This Online Privacy Policy applies to https://pathwayfinancial.com/, owned and operated by Pathway Financial (sometimes referred to as “Company,” “we,” “our,” or “us”), and any Company affiliate or online interface that links to this policy (each, a “Site,” and collectively, the “Sites”).

This Policy explains how Pathway Financial collects, uses, shares, and protects personal information provided by visitors to our Site. It also explains the choices available to you regarding your personal information and how you may request access, correction, deletion, or other actions as permitted by applicable law.

Agreement to This Policy

By accessing or using this Site, you acknowledge that you have read and understand this Privacy Policy and consent to the practices described in it.

This Privacy Policy should also be read together with our Terms of Service, which may contain additional provisions governing use of the Site, including dispute resolution. By using the Site, you acknowledge and agree that disputes relating to information collected through the Site may also be subject to those Terms, if applicable.

Information We Collect

We may collect personal information that you voluntarily provide when interacting with our Site, requesting information, completing a form, scheduling a consultation, communicating with us, or otherwise using our services.

Contact Information

We may collect information such as:

• Full name
• Email address
• Mailing address
• Phone number
• Any information you voluntarily provide through forms, uploads, messages, or other communications

Financial Information

If you request a financial review or consultation regarding debt relief or related services, we may collect information relating to your financial situation, such as:

• Outstanding debts or creditor balances
• Credit accounts or loan obligations
• Income and employment information
• Financial hardship circumstances
• Other information you provide in connection with your request for services

We use this information to review your situation and determine whether debt relief or other financial solutions may be appropriate.

Automatically Collected Information

When you visit our Site, we and our service providers may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring pages
• Pages viewed
• Date and time of access
• Links clicked
• Page interaction and session activity

This information may be collected through cookies, pixels, log files, and similar technologies.

When We Collect Information

We may collect information when you:

• Complete forms on our website
• Request a consultation or financial review
• Contact us by phone, email, or text
• Subscribe to newsletters or updates
• Upload documents or provide service-related information
• Interact with our website, advertisements, or communications

How We Use Your Information

We may use the information we collect to:

• Provide information about our services
• Respond to inquiries and customer service requests
• Review your financial situation for potential programs or solutions
• Communicate with you regarding consultations, services, or support
• Send newsletters, promotional emails, and other marketing communications
• Improve website performance, functionality, and user experience
• Analyze website usage and marketing effectiveness
• Maintain internal business records
• Detect, prevent, or investigate fraud, misuse, or security incidents
• Comply with legal, regulatory, or contractual obligations

We may also use information to identify services or solutions that may be relevant to your financial circumstances.

Information Obtained from Third Parties

In some cases, we may obtain information about potential customers from third parties, including marketing partners, referral partners, lead providers, public databases, or other publicly available sources.

We may combine that information with information you provide directly to us to better understand your needs and provide relevant information about our services.

Calls, Text Messages, and Consent

By submitting your information through our Site, you consent to be contacted by Pathway Financial by phone, email, and text message regarding your inquiry, requested services, or related information, subject to applicable law.

Message and data rates may apply. Message frequency may vary. Consent to receive calls or text messages is not a condition of purchase.

You may opt out of text messages at any time by replying STOP. For help, reply HELP.

How We Share Information

Pathway Financial does not sell personal information for monetary compensation.

We may share personal information in limited circumstances with service providers and trusted partners that help us operate our business or provide services on our behalf.

• Website hosting providers
• Technology and software providers
• Customer communication platforms
• Marketing and analytics providers
• Payment processors
• Professional advisors and compliance support providers

These parties may only use personal information as needed to perform services for us or on our behalf.

Cookies and Tracking Technologies

We and our partners may use cookies, pixels, tags, log files, and similar technologies to collect information about your use of the Site.

You may control cookies through your browser settings. Disabling cookies may limit certain features or functionality of the Site.

Third-Party Analytics and Advertising

We may use third-party analytics and advertising tools to understand traffic, measure campaign performance, and show relevant ads.

Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. Because there is not yet a consistent industry standard for responding to these signals, our Site may not respond to all Do Not Track browser signals.

Your Choices

Promotional Emails

You may opt out of promotional emails by clicking the unsubscribe link included in our marketing emails.

Text Messages

You may opt out of text messages at any time by replying STOP.

Cookies

You may adjust your browser settings to refuse or delete cookies.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Pathway Financial LLC
929 Childs Street
Wheaton, IL 60187
United States

Email: support@pathwayfinancial.com

Phone: +1 (888) 844-3508

PLEASE PRINT OR SAVE A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.